Privacy Policy

dinu.energy is operated by Fairwind Harbor LLC (“dinu.energy,” “we,” “us,” or “our”). This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit dinu.energy, contact us, make a purchase, receive access to the private area, or otherwise interact with us.

1. Who We Are

dinu.energy is an online service operated by Fairwind Harbor LLC, a registered U.S. company. The public service currently offered through this website is the Energy Report. The website also includes account access, private area delivery, customer support, and related communications connected to that service.

If you have questions about this Privacy Policy or want to make a privacy-related request, you may contact us at:

Email: contact@dinu.energy

2. Information We Collect

We collect information you provide directly, information related to your purchase and private area access, and limited technical information collected automatically through the website and the providers that support our operations.

Information You Provide Directly

We collect information you choose to provide, including:

• your name
• email address
• the reason for your inquiry
• message content submitted through our contact form
• information submitted in connection with a purchase
• information you choose to share with us in connection with your order, account access, support request, or other communications

Some information is required for us to respond to your inquiry, process your purchase, or provide access to your private area.

Private Area and Account Access Information

If access to the private area is created for you in connection with a purchase, or if you access the private area, we collect and store information such as:

• your login and authentication details
• account identifiers
• order and access records
• private area activity and account-related records associated with your access
• report delivery information
• records related to your purchase, including Energy Report status and related communications

Information Collected Automatically

When you use the website, certain technical information is collected automatically by us or by providers that support the website and our services, including:

• IP address
• browser type and version
• device information
• operating system
• referral pages
• pages visited
• dates and times of access
• general usage and performance data
• security, diagnostic, and server log information

We may also use privacy-focused analytics tools to understand website traffic, usage patterns, and general site performance.

3. How We Use Your Information

We use personal information to operate the website, process purchases, manage access to the private area, and support legitimate business, security, and recordkeeping needs.

This includes using personal information to:

• respond to inquiries, questions, and support requests
• process purchases and maintain order records
• create, manage, and secure private area access provided in connection with a purchase
• deliver the Energy Report and related records
• communicate with you about your inquiry, private area access, order, delivery, or support request
• maintain internal records related to purchases and account access
• improve website functionality, performance, and user experience
• monitor, troubleshoot, and protect the website and related systems
• detect, prevent, or address fraud, abuse, unauthorized access, or security incidents
• comply with legal obligations
• protect our rights, operations, users, and property

We use the information you provide in connection with your purchase only as reasonably necessary to process the order, provide access, deliver the report, maintain records, and communicate with you.

4. Legal Bases for Processing

Depending on your location and the applicable law, we may rely on one or more of the following legal bases for processing personal information:

• your consent, where consent is required or where you voluntarily provide information to us
• the performance of a contract or steps taken at your request before entering into a contract, such as processing your purchase or providing private area access
• our legitimate interests, including operating the website, securing our systems, maintaining records, communicating with users, and improving our services
• compliance with legal obligations

5. How We Share Information

We do not sell your personal information. We may share personal information only in limited circumstances, including the following:

Service Providers

We may share information with third-party providers that help us operate the website, host data, manage account access, deliver emails, support communications, process payments, or maintain the technical infrastructure of the business.

• website hosting and deployment providers
• authentication and database providers
• email delivery and communication providers
• payment and billing providers
• analytics and performance providers
• security and infrastructure providers

These providers may include services such as Vercel, Supabase, Resend, Google Workspace/Gmail, and future payment providers used in connection with the business.

Legal and Protective Disclosures

We may disclose information if required by law or if we reasonably believe disclosure is necessary to:

• comply with applicable law, regulation, legal process, or government request
• enforce our terms, policies, or agreements
• detect, investigate, or prevent fraud, abuse, or security issues
• protect our rights, users, operations, or property
• respond to claims, disputes, or emergencies

Business Transfers

If Fairwind Harbor LLC is involved in a merger, acquisition, restructuring, sale of assets, or similar business transaction, personal information may be transferred as part of that process, subject to applicable legal requirements.

6. Payment Information

Payments may be processed through third-party payment providers used to operate checkout on the website.

We do not store full payment card information ourselves. Payment-related information may be collected and processed by the relevant payment provider in accordance with that provider’s own terms, privacy practices, and security standards.

7. International Use and Data Transfers

dinu.energy is operated by a U.S. company. If you access the website or use our services from outside the United States, your information may be transferred to, stored in, or processed in the United States or other jurisdictions where our service providers operate.

By using the website or services, you understand that your information may be processed outside your home jurisdiction.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

• respond to inquiries
• process purchases
• maintain account access and order records
• protect the integrity and security of the website and private area
• comply with legal, tax, accounting, and recordkeeping obligations
• resolve disputes and enforce agreements

Retention periods vary depending on the type of information, the nature of the purchase, and applicable legal or operational requirements.

9. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

10. Your Rights and Choices

Depending on where you are located, you may have rights regarding your personal information, subject to applicable law, including the right to:

• request access to personal information we hold about you
• request correction of inaccurate information
• request deletion of personal information, subject to legal and operational exceptions
• object to or restrict certain processing
• withdraw consent where processing is based on consent
• request portability of certain personal information where required by law
• request information about how your personal information is used or disclosed
• lodge a complaint with an applicable data protection or supervisory authority where required by law

To make a privacy-related request, contact us at contact@dinu.energy.

We may need to verify your identity before responding to certain requests.

11. California Privacy Notice

If you are a California resident, you may have additional rights under California privacy law, subject to applicable thresholds and exceptions. These may include the right to know, request deletion, correct certain personal information, and receive information about categories of personal information collected and disclosed.

We do not sell personal information and do not share personal information for cross-context behavioral advertising as those terms are defined under applicable California law.

California privacy requests may be submitted to contact@dinu.energy.

12. Children’s Privacy

This website and our services are intended for adults only.

We do not knowingly collect personal information from anyone under the age of 18. If we learn that we have collected personal information from a person under 18, we will take reasonable steps to delete it unless retention is required by law.

13. Third-Party Links and Services

The website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of third-party sites or services. You should review their privacy policies separately.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology, legal obligations, or business practices.

When we update this Privacy Policy, we will revise the Effective Date at the top of the page. Your continued use of the website or services after the Effective Date of an updated Privacy Policy means the updated Privacy Policy will apply to your interactions with us going forward.

15. Contact

If you have questions about this Privacy Policy or want to make a privacy-related request, contact us at:

Fairwind Harbor LLC
Email: contact@dinu.energy